Mail Templates

Emails to Customers :

When a New Ticket is created


ticket_creation_email_customer




When a followup is added by staff

ticket_followup_by_def_assignee




When a follow up is edited by Staff

followup_edited_by__def_assignee




When a follow up is deleted by staff

followup_deleted




When a customer creates a ticket for the first time and an account is created automatically for them


new_account_created

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